customer support
For
customer service call 818-980-1194 (phone orders OK but
online orders are processed faster).
Products shipped out 3 business days after orders are
placed.
If you wish to email customer service, use the following
email address
merchandise@carlosmencia.com
Carlos Mencia Gear FAQ
Q: Are the live shows recorded on CD or
DVD?
A: They are on CD only.
Q: Where do I return merchandise?
A: 12509 Oxnard Street Ste H211
North Hollywood CA 91606
Q: How long will it take to receive my
order?
A: All orders are shipped within 3
business days. (Live CD orders may take longer)
All orders are shipped via USPS and will be trackable. If you don't receive your order in a
reasonable amount of time, contact customer
service.
Q: What is your refund policy?
A: All sales are final. You may exchange
an item if necessary. Only damaged goods may be
returned for a full refund per the discretion of
Nedlos Inc. customer service representatives.
Q: Do you ship outside of the United
States?
A: Yes. If you have specific questions
regarding this matter, contact customer service. |
Why
Carlos Mencia Gear uses PayPal
-
Your security & privacy is one
of our highest priorities and
we are committed to making
sure that your personal
information does not get in the
wrong hands.
-
To ensure
your confidence we use
PayPal
as our primary payment method.
-
Using PayPal is extremely safe,
secure & provides you with a
flexible purchasing experience.
-
The main reasons why we use
PayPay are:
-
PayPal
is eBay's dedicated Payment
Company.
-
PayPal
provides military strength
security for our customer's
payments.
-
PayPal
accepts many forms of
Payment including Visa,
MasterCard, American
Express, Discovery & eChecks.
-
PayPal
is the preferred payment
company for eBay.
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